Privacy & Cookie Policy

These privacy rules determine how this webshop, which refers to MAKRIS PHARM d.o.o., vl. Martina Kriste (hereinafter Makris, Makris webshop, website) uses and protects all information you provide to the webshop while using it. The website is fully committed to protecting your privacy. If we ask you for certain personally identifiable information when you use the website, you can be sure that it will only be used under this privacy statement.

We may collect the following information and personally identifiable information, but not limited to: basic contact information, including your name, address, phone number, email; Order information including your name, billing address, shipping address, payment confirmation, email address, telephone number; Account information, including your username, password, security questions; purchase information, including items you are viewing, placing in your cart or adding to your wish list; customer support information, including information you choose to include in your communications with us. Some features of the Services may require you to provide us with certain information about yourself directly. You may choose not to provide this information, but doing so may prevent you from using or accessing these features. Your personal information is safe, we will never sell your information or violate your privacy.

We need this data to understand your needs and provide you with a better service, and in particular for the following reasons:

Provision of products and services. We use your personal information to provide services to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications regarding your account, purchases, returns, exchanges, or other transactions, to create, maintain and to manage your account, arranging shipping, facilitating returns and exchanges, and enabling reviews to be posted.

Marketing and advertising. We use your personal data for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by e-mail, text message or post, to display advertisements for products or services, and to contact you for market research purposes. This may include using your personal information to better customize the Services and advertising on our site and other websites.

Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access information with anyone. If you believe your account has been compromised, contact us immediately.

Communicating with you. We use your personal data to provide you with customer support and to improve our services and to adapt the website to your interests. Internal record keeping is in our legitimate interests to respond to you, provide you with efficient services and maintain a business relationship with you.

Usage data is collected automatically when using the service. It may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service you visit, the time and date of your visit, the time spent on those pages, your unique device, identifiers, and other diagnostic data. When you access the Service using or through a mobile device, we may automatically collect certain information, including but not limited to the type of mobile device you are using, the unique ID of your mobile device, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser that you use, unique device identifiers, and other diagnostic information. We may also collect information that your browser sends each time you visit our Service or when you access the Service through or through a mobile device.

We are committed to ensuring the security of your data. To prevent unauthorized access or disclosure, we have established appropriate physical, electronic and managerial procedures to protect and secure the information we collect online. Please note that no security measure is perfect or impenetrable and we cannot guarantee “perfect security”. In addition, any information you send to us may not be secure during transmission, therefore, we recommend that you do not use insecure channels to transmit sensitive or confidential information to us.

Cookies are simple text files that a website server stores on your computer or mobile device. Each cookie is unique to your web browser. It will contain some anonymous data such as a unique identifier, the domain name of the website and some digits and numbers. Once you agree, the file is added and the cookie helps analyze web traffic or notifies you when you visit a particular page. Cookies allow web applications to respond to you as an individual. A web application can tailor its operations to your needs, likes and dislikes by collecting and remembering information about your preferences.

We use daily traffic cookies to identify which pages are being used. This helps us analyze website traffic data and improve our webshop in order to adapt it to the needs of users. We use this information only for the purpose of statistical analysis, after which the data is removed from the system. In general, cookies help us provide you with a better website and better service. They allow us to track which pages you find useful and which you don’t. Cookies do not in any way give us access to your computer, mobile device or any information about you, other than the information you choose to share with us. You can choose whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually change your browser settings to reject unwanted cookies. This may prevent you from taking full advantage of the website.

If you want to limit, block or delete cookies set by our website, you can do so through your browser settings. Alternatively, you can visit www.internetcookies.org, which has extensive information on how to do this on a wide range of browsers and devices. You will find all general information about cookies and details on how to delete cookies from your device.

Our website may contain links to other websites. However, once you have used the links to leave our site, you should be aware that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and they are not governed by this privacy statement. You should exercise caution and refer to the privacy statement applicable to the website in question.

We allow account creation and login to use the webshop service through the following third-party social media services, such as: Google, Facebook, Instagram. If you choose to register with or otherwise grant us access to a third-party social media service, we may collect personal information already associated with your third-party social media service account, such as your name, your email address, your activities or your contact list associated with that account. You may also have the option to share additional information with the Company through your third-party social media service account. If you choose to provide such information and personal data, during registration or otherwise, you grant Makris permission to use, share and store it in a manner consistent with this Privacy Policy.

Contact information, such as name and e-mail address, is necessary in case of using the service of receiving promotional materials by Makris. Promotional materials include information about services and special offers. This means that your email address will be stored securely on our secure server as well as on the server of the email marketing service provider we use to send you promotional materials. The service can be disabled at any time by activating the “Unsubscribe” link at the end of the e-mail or by sending a request to be removed from the digital marketing list to info@makrispharm.com. This procedure will permanently delete your e-mail address from our address list.

We will not sell, distribute or rent your personal information to third parties unless we have your permission or are required to do so by law. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us you want this to happen. If you believe that any information we hold about you is incorrect or incomplete, please email us at info@makrispharm.com as soon as possible. We will promptly correct any information found to be incorrect. You have the right to object to the use of your personal data for the purpose of sending marketing content. Please contact us to opt out of direct digital marketing. We will comply with all requests to exercise your rights in accordance with applicable law. Makris will retain your personal data only for as long as is necessary for the purposes stated here in the Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We may also retain usage data for internal analysis purposes. Usage data is generally kept for a shorter period of time, except when that data is used to strengthen security or improve the functionality of our service, or when we are legally required to keep that data for a longer period of time. Your data, including personal data, is processed in the business offices of Makris and in all other places where the parties involved in the processing are located. This means that this information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. Your acceptance of this Privacy Policy followed by your submission of such information constitutes your consent to such transfer. Makris will take all steps reasonably necessary to ensure that Your data is handled securely and in accordance with this Privacy Policy.

Webshop may change this policy from time to time by updating the website. We advise you to periodically review this Privacy and Cookie Policy for possible changes. Changes to these Rules will be effective when they are posted on this page.