Shipping Info

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General info

We offer tracking for shipping to a long list of countries that we are constantly updating (all are listed in the dropdown menu in the checkout process). If you cannot find your country in the list, please feel free to send us an email at info@makrispharm.com and we will do our best to offer you a sufficient solution.

Your order will be shipped within 1-3 business days, unless otherwise stated. Delivery time will vary depending on your location and possible custom rules for your country. The general delivery time for most EU countries is 2-7 working days and 3-10 days for the USA. Outside these zones, delivery times may be longer due to local customs regulations. If your shipping address is outside the European Union, you may be subject to import duties and taxes that are levied once the shipment reaches your destination country. You must bear all such additional costs yourself. You should keep in mind that customs policies and practices vary greatly from country to country. We recommend that you contact your local customs office for information. Please note that cross-border shipments may be subject to opening and inspection by customs authorities. is considered the importer of all goods we ship to you and must therefore comply with all laws and regulations of the country to which the goods are delivered.

We offer flat-rate shipping and free shipping worldwide, with a minimum order amount as follows:

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Croatia

  • Up to €49 = €4
  • From €50 = FREE DELIVERY
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EU 1

  • Up to €99 = €10
  • From €100 = FREE DELIVERY

Austria, Bulgaria, Czech Republic, Germany, Greece, Hungary, Italy, Poland, Romania, Slovakia, Slovenia

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EU 2

  • Up to €124 = €15
  • From €125 = FREE DELIVERY

Belgium, Denmark, France, Luxembourg, Netherlands, Portugal, Spain, Sweden, United Kingdom (UK)

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World 1

  • Up to €149 = €25
  • From €150 = FREE DELIVERY

Albania, Andorra, Armenia, Bosnia and Herzegovina, Canada, Cyprus, Estonia, Finland, Gibraltar, Guernsey, Iceland, Ireland, Israel, Jersey, Latvia, Liechtenstein, Lithuania, Malta, Moldova, Monaco, Montenegro, North Macedonia, Norway, San Marino, Serbia, Switzerland, Turkey, United States (US), Vatican

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World 2

  • Up to €299 = €40
  • From €300 = FREE DELIVERY

Afghanistan, Algeria, American Samoa, Angola, Antigua and Barbuda, Argentina, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Chad, Chile, China, Colombia, Comoros, Congo (Brazzaville), Congo (Kinshasa), Cook Islands, Costa Rica, Cuba, Curaçao, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Iran, Iraq, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Malaysia, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, North Korea, Northern Mariana Islands, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Reunion, Russia, Rwanda, Saint Barthélemy, Saint Eustatius and Saba, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin (Dutch part), Saint Martin (French part), Saint Vincent and the Grenadines, Samoa, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Solomon Islands, Somalia, South Africa, South Korea, South Sudan, Sri Lanka, Sudan, Suriname, Syria, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands (British), Virgin Islands (US), Yemen, Zambia, Zimbabwe

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Return

We have high standards when it comes to packaging your order, but mistakes do happen from time to time. Please accept our apologies if you received a faulty item. As part of our customer goals, we will do everything in our power to resolve your inquiry quickly, easily and with the absolute minimum of inconvenience. Detailed information can be found in our Return Policyy.

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Packaging

Each package is carefully inspected before it is handed over to our delivery partners. We expect them to deliver it to you in the same way. If there is damage to the goods during delivery and if the customer notices a reason for complaint due to manipulation during delivery, this should be reported directly to the delivery person. Unfortunately, the seller will not be able to accept complaints related to transport and delivery that are reported after the delivery has been made. However, if you have any complaints or if the goods are damaged, please see our Return Policy for further details on how to proceed and we will do our best to make it right. If you do not receive the goods or the delivery notification within the expected time, please contact us to help you find the shipment.

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Invoice delivery

Invoices are sent by e-mail to the address you specified during checkout and physically in the package with the order. If you can’t locate the account, try checking your spam folder, as it is sometimes delivered there.